| Zusammenfassung: | The sanitarian crisis produced by the SARS-CoV-2 is one of the most complex challenges faced by humanity in the last century. Public universities encounter enormous tasks for securing admission, retention, curriculum management and graduation of the student community. This article seeks to systematize and reflect on the initiatives undertook by the Vice Rector’ Student Office at the University of Costa Rica from May to December 2020 as part of a team work in which institutional coordination was essential. For that purpose, main actions undertaken are analyzed in a context in which demands were unprecedented and time to respond was scarce. In the conclusions, the main outcomes are summarized, which might be considered in further research comparing experiences of other higher education institutions.
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